Krungthai Bank has driven the organization into a moral organization by implementing the "Sustainable Krungthai Initiative” and creating a corporate culture of zero tolerance, as well as raising the standards of corporate governance, leading to concrete achievement throughout the organization. This is conducted under the 3 principles of strategy, namely "Foster, Prevent and Change." It focuses on the achievement of financial growth, stakeholders’ confidence, transparency process and employee satisfaction. To keep all employees participating in the strategy, the Bank has implemented the One Unit, One Sustainable Plan initiative. It allows employees to come up with a plan to improve work processes and create awareness in line with good corporate governance practices. In 2020, 1,352 employees submitted sustainability plans in terms of environmental, social and corporate governance. Outstanding plans will be improved to be an organizational plan such as Internal Audit Intelligent (IAI), a project to improve the audit process, of accrued approvals and settlements to be automated, and the Krungthai Loves Environment Project.
Moreover, the Bank has fostered awareness among employees to comply with good corporate governance practices through internal activities and public relations through various channels.
Krungthai Bank is committed to conducting business with honesty, integrity, transparency, fairness, compliance with rules and laws, and responsibility for society, environment and all stakeholders. The Bank believes that conducting business with good governance is It is the foundation of the Bank's stable and sustainable growth as well as public trust. In 2019, the Bank has reviewed its anti-bribery and corruption policy to cover the Bank's operations in all processes. This is to make operations transparent and to prevent any misuse, directly or indirectly, including lobbying behavior that the Bank defined that:
“Lobbying means persuading, inducing or acting to influence a person to do or not to do any act, or to delay the doing of any act contrary to one's own duty or law for the benefit of oneself, others or any group of persons. It is a form of corruption and considered as an undesirable behavior under the anti-bribery and corruption policy and the Sustainable Krungthai Initiative.”
In this regard, the Bank has never had a lobbying because it is committed to conducting business with fairness to all sectors.