FAQ

Go to online stores. Secure your shopping 24 hours with service verified by VISA

Paid by card  where the VISA symbol is displayed

Withdraw cash from other banks for free 4 times a month

You can use KTB shop smart blue diamond extra to pay product and service at any store that accept this card.

Provide more privilege for KTB shop smart Blue diamond extra  Debit Card e.g. enjoy discount  and promotion when buying product and service, complimentary insurance and medical treatment 

There are a lot of privileges e.g. accident protection. Only present card for hospital service due to an accident. No need for advance payment at any participating hospitals.

The system will not deduct partial fee if there is not enough credit in balance. You will not be able to pass the express way, so you need to use cash instead

We recommend to choose only one card which M-Pass or Easy Pass only

Additional service for your convenience and safety when you making online payment via Krungthai VISA debit/prepaid card or Krungthai Mastercard debit card, or Krungthai UnionPay debit card cardholder must be verify with OTP (One Time Password) and the screen will show PAM (Personal Assurance Message) to confirm when you are making transactions at the online stores that properly registered with VISA international/MasterCard Asia / UnionPay International.

Password is used only once to login the system and make transaction. It will be sent via SMS through a registered mobile phone.

You live in Thailand can register in the channel as below

• Krungthai NEXT Application
• Krungthai Branch
• Krungthai Contact Center 02-111-1111
• Krungthai ATM

You Travel or Live abroad can register in the channel as below

• Krungthai NEXT Application

You can change in the channel as below

• Krungthai Branch
• Website Click

You live in Thailand can cancel in the channel as below

• Krungthai Branch
• Krungthai ATM
• Website Click

You Travel or Live abroad can cancel in the channel as below

• Krungthai Contact Center 02-111-1111

The confirmation message to use online service appears in website during making transaction. Customer can noticed that the transaction is made with VISA/Mastercard registered online stores.

You should cancel the transaction in the website immediately without filling password 

This service will increase more security to your online shopping and any transaction made through internet. You can ensure that the online stores that you are buying products have properly registered with VISA international

All debit card except Krungthai  Invest Smart Card (Krungthai Oil Fund Card)

• The Krungthai FUN Debit Card is a virtual debit card that can be registered and used on the Krungthai NEXT application. 
• It can be used to pay for goods and services on e-commerce platforms at online stores that accept Mastercard, worldwide, 24/7. 
• The spending limit for e-commerce transactions can be increased up to 500,000 baht per card per day.
• Users can set their own card closure date using the "Set Card Closure Date" function, with the closure date set at least one day in advance.
• The card can be temporarily suspended and reactivated by the user.
• The Krungthai FUN Debit Card does not require a paired PIN.
• No physical plastic card is issued for the Krungthai FUN Debit Card.

You can easily apply for the Krungthai FUN Debit Card through the Krungthai NEXT application.

• Entry fee: Free
• Annual fee: Free

A customer can create and activate up to 10 Krungthai FUN Debit Cards simultaneously.

A customer can accumulate up to 10 active Krungthai FUN Debit Cards at any given time, excluding expired cards.

When a card is created and activated, it counts towards the total number of accumulated cards. If a card is closed before its expiration date and a new card is activated, the new card is added to the total count of accumulated cards.

No, an expired card and its replacement will not count towards the total number of accumulated cards.

Detailed information can be found at Steps for Using the KRUNGTHAI FUN Debit Card

Customers can check this information by reviewing the Steps for Using the KRUNGTHAI FUN Debit Card under the "View Card Information" menu.

No, they cannot apply for an additional card. They must wait until the 10 existing cards expire before they can apply for a new one.

The total accumulation will be 5 cards, while 4 cards are currently active.

The debit card is valid for 5 years from the month it is issued.