FAQ
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Shopping at night?
Go to online stores. Secure your shopping 24 hours with service verified by VISA
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Don’t want to hold cash?
Paid by card where the VISA symbol is displayed
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Need Cash?
Withdraw cash from other banks for free 4 times a month
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Not convenient because there is none of ATM nearby home and office
You can use KTB shop smart blue diamond extra to pay product and service at any store that accept this card.
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Very expensive annual fee
Provide more privilege for KTB shop smart Blue diamond extra Debit Card e.g. enjoy discount and promotion when buying product and service, complimentary insurance and medical treatment
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I have a lot of debit cards
There are a lot of privileges e.g. accident protection. Only present card for hospital service due to an accident. No need for advance payment at any participating hospitals.
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If we use M-Pass to pass Express Way that we have to pay for a fee at 50 baht. However, our card remained balance at only 20 baht, will it deduct from Easy Pass in additional 30 baht?
The system will not deduct partial fee if there is not enough credit in balance. You will not be able to pass the express way, so you need to use cash instead
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Can we put M-Pass and Easy Pass together? What card will be the first priority of payment?
We recommend to choose only one card which M-Pass or Easy Pass only
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What is 3-D Secure?
Additional service for your convenience and safety when you making online payment via Krungthai VISA debit/prepaid card or Krungthai Mastercard debit card, cardholder must be verify with OTP (One Time Password) and the screen will show PAM (Personal Assurance Message) to confirm when you are making transactions at the online stores that properly registered with VISA international/MasterCard Asia.
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If we want to use 3-D Secure, what will we do?
Step 1 : Register the service
Step 2 : Activate the service
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What is Personal Assurance Message (PAM)
The confirmation message to use online service appears in website during making transaction. Customer can noticed that the transaction is made with VISA/Mastercard registered online stores.
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What should we do if Personal Assurance Message (PAM) is not correct?
You should cancel the transaction in the website immediately without filling password
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What is One Time Password (OTP)?
Password is used only once to login the system and make transaction. It will be sent via SMS through a registered mobile phone
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What type of card can use Verified by Visa?
All debit card except Krungthai Invest Smart Card (Krungthai Oil Fund Card)
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What will the card holder will be benefit from this service
This service will increase more security to your online shopping and any transaction made through internet. You can ensure that the online stores that you are buying products have properly registered with VISA international
