Kunming Branch - Krungthai Bank
泰国泰京银行大众有限公司昆明分行
Krungthai Bank Public Company Limited Kunming Branch
公司地址&职员
Branch Address & Staff

地址：中国云南省昆明市东风西路11号，顺城东塔1902号。
Address: No.1902, 19/F, East Tower Shuncheng, No.11 Dong Feng Rd,(West), Kunming, Yunnan, P.R.China, 650031

人员：Staff
Mr. Sivat Patoomvasna
Branch Manager
Ms. Lai Sijing
Deputy Branch Manager
业务
Business
存款
Deposit
本外币存款业务
Deposit products denominated in CNY and foreign currency		 Business Development Department
(86)871-6313-8370*85
br.kunming@cn.krungthai.com
贷款
Loan
企业融资产品：短期、中期、长期贷款
Corporate financing: short-term, medium-term and long-term loans		 Business Development Department
(86)871-6313-8370*85
br.kunming@cn.krungthai.com
汇款
Remittance
汇款服务：提供人民币、泰铢、美元结算服务
Remittance services: CNY ,THB and USD clearing		 Business Development Department
(86)871-6313-8370*85
br.kunming@cn.krungthai.com
结售汇
Foreign Exchange Settlement
结售汇业务：提供泰铢、美元结售汇服务
Foreign exchange settlement and sales: CNY/THB ,THB/USD and CNY/USD		 Treasury Department
(86)871-6313-8370*87
br.kunming@cn.krungthai.com

备注 :
依据《中华人民共和国外资银行管理条例实施细则（2019）》规定，外国银行分行可以吸收中国境内公民每笔不少于50万元人民币的定期存款。

NOTE :
According to Regulation of the People's Republic of China on the Administration of Foreign-Funded Banks (2019 Amendment),foreign bank branch can absorb fixed deposits of not less than CNY500,000 from each Chinese citizen

利息
Interest Rates

活期存款
Saving Deposit

0.35%

定期存款 3个月
3-Month Fixed Deposit

1.10%

定期存款 6个月
6-Month Fixed Deposit

1.30%

定期存款 12个月
12-Month Fixed Deposit

1.50%

定期存款 24个月
24-Month Fixed Deposit

2.10%

定期存款 36个月
36-Month Fixed Deposit

2.75%

备注 :

  1. 本表自2015年10月24日起开始执行:
  2. 具体详情请咨询网点柜台:
  3. 如遇柜台利率水平与此表不一致， 以网点柜台为准。

NOTE :

  1. Deposit rates above are effective from 24 OCT 2015.
  2. For further information, please contact the branch.
  3. Please note that above interest rates are for reference only and are subject to changes from time to time without prior notice.
美金和泰铢汇款手续费

KTB Kunming Transfer Fee  USD

个人
Individual
境内
Domestic		 境外
Overseas
手续费
Commission Fee
按汇款金额的0.1%，每笔最低人民币50元或者等值其他货币。最高人民币260元或者等值其他货币。
0.1% of the remittance amount; a minimum of CNY50 or its equivalent in other currencies for each transfer, a maximum charge is CNY260 or its equivalent in other currencies.
电讯费
Telex Charge
每笔人民币150元或者等值其他货币
CNY150 or its equivalent in other currencies for each transaction
Charge OUR
每笔人民币200元或者等值其他货币
CNY200 or its equivalent in other currencies for each transaction
修改/退汇
Modification/refund
修改：每笔人民币50元或者等值其他货币，另收电讯费人民币150元或者等值其他货币。
退汇：每笔人民币20元或者等值其他货币，另收电讯费人民币150元或者等值其他货币。

Modification: CNY50 or its equivalent in other currencies for each transaction, and an additional telex charge of CNY150 or its equivalent in other currencies.
Refunding: CNY20 or its equivalent in other currencies for each transaction, and an additional telex charge of CNY150 or its equivalent in other currencies.

对公
For corporate
境内
Domestic		 境外
Overseas
手续费
Commission Fee
按汇款金额的0.1%，每笔最低人民币50元或者等值其他货币。最高人民币1000元或者等值其他货币。
0.1% of the remittance amount; a minimum of CNY50 or its equivalent in other currencies for each transaction; a maximum charge is CNY1000 or its equivalent in other currencies
电讯费
Telex Charge
每笔人民币150元或者等值其他货币

CNY150 or its equivalent in other currencies for each transaction
Charge OUR
每笔人民币200元或者等值其他货币
CNY200 or its equivalent in other currencies for each transaction
修改/退汇
Modification/refund
每笔人民币100元或者等值其他货币，另收电讯费150元或者等值其他货币。
CNY100 or its equivalent in other currencies for each transaction, and telex charge of CNY150 or its equivalent in other currencies


KTB Kunming Transfer Fee RMB


个人
Individual
境内
Domestic		 境外
Overseas
手续费
Commission Fee
每笔2000元（含）以下：2元
2000-5000元（含）: 5元
5000-10000元（含）: 10元
10000-50000元（含）: 10元
50000元以上：按汇款金额的0.03%，最高收费50元
Less than CNY2000 (inclusive) per transaction: CNY2 
CNY2000-5000 (inclusive): CNY5 
CNY5000-10000 (inclusive): CNY10
CNY10000-50000 (inclusive): CNY10
Above CNY50000: 0.03% of remittance amount, and the maximum charge is CNY50
按汇款金额的0.1%，最低收取50元/笔，最高收取260元/笔。
0.1% of the remittance amount, the minimum charge is CNY50/transaction, the maximum charge is CNY260/transaction.
电讯费
Telex Charge
-
150元 
CNY150
修改/退汇
Modification/refund
-
修改：50元/笔收取，另收取电讯费150元
退汇：20元/笔收取，另收电讯费150元
Modification: CNY50 for each transaction, and CNY150 for telex charge
Refund: CNY20 for each transaction, and CNY150 for telex charge
对公
For corporate
境内
Domestic		 境外
Overseas
手续费
Commission Fee
每笔10000元（含）以下：5元
10000-100000元（含）：10元
100000-500000元（含）：15元
500000-1000000元（含）：20元
1000000元以上：按汇款金额的0.002%，最高收费200元
Less than CNY10000 (inclusive) per transaction: CNY5
CNY10000-100000(inclusive): CNY10 
CNY100000-500000 (inclusive): CNY15 
CNY500000-1000000 (inclusive): CNY20 
Above CNY1000000: 0.002% of remittance amount, with a maximum charge of CNY200
按汇款金额的0.1%，最低收取50元/笔，最高收取1000元/笔。
0.1% of the remittance amount, the minimum charge is CNY50/transaction, the maximum charge is CNY1000/transaction.
电讯费
Telex Charge
-
150元 
CNY150
修改/退汇
Modification/refund
-
100元/笔收取，另收电讯费150元
CNY100 for each transaction, and CNY150 for telex charge

备注 ：
收费标准及优惠政策依据监管政策实时更新，具体以分行工作人员回复为准。

Remarks :
The charging standards and preferential policies are updated according to the regulatory policies, and the details are subject to the replies of the branch officer.
泰国泰京银行客户投诉方式
Customer Complaint Method of KrungThai Bank
投诉者可以通过以下四个渠道进行投诉
Customers can complain through the following four channels


1、直接向总行投诉 Complaint directly to the head office

直接向总行投诉
Complaint directly to the head office

35 Sukhumvit Road, Klong Toey Nua Subdistrict, Wattana District Bangkok 10110, Thailand

电话投诉
Responding to a Telephone Complaint

电话：+66-2-208-8989 （周一至周五，08:30至16:30)
Telephone : +66-2-208-8989 (Monday to Friday, 08:30 to 16:30)

通过发传真投诉
Complaint by fax

fax :(66) 22568170

通过发送电子邮件投诉
Complaint by sending an email

email：Complaint.center@krungthai.com

通过Facebook（KTBcare）投诉
Complaint via Facebook (KTBcare)

Facebook (KTBcare)

通过总行官方网站投诉
Complaint through the head office official website

www.krungthai.com



2、通过客服热线投诉
Customer Service Hotline

客服热线
Complaint directly to the head office

Customer Service Hotline: +66-2-111-1111 (24 hours)

客服网址
Customer service site

www.contactcenter.krungthai.com



3、通过其他机构投诉
Complaints through other agencies

拨打泰国国家投诉受理中心热线 +66-2-111-1111
Call the Thai National Complaints Reception Center hotline at +66-2-111-1111

Center hotline at 1111

向泰国央行投诉
Complaint to the Bank of Thailand

Complaint to the Bank of Thailand

向泰国金融业监督管理机构投诉
Complaint to the Financial Industry Regulatory Authority of Thailand

Complaint to the Financial Industry Regulatory Authority of Thailand

向其他机构投诉。
Complaints through other agencies

例如：泰国皇宫、泰国财经部门、泰国消费者权益保护中心、报纸、电视媒体等机构
For example: Thailand Royal Palace, Thailand Finance and Economics Department, Thailand Consumer Rights Protection Center, newspapers, TV media and other organizations



4、向昆明分行投诉
Complaint to Kunming Branch

通过昆明分行电话投诉
Complaint through Kunming Branch Telephone

投诉电话： (86)871-6313-8370
Complaint telephone: (86)871-6313-8370

通过书信投诉
Complaint by Letter

地址：云南省昆明市五华区东风西路11号顺城东塔19楼，邮编：650031
No.1902, 19/F, East Tower Shuncheng, No.11 Dong Feng Rd,(West), Kunming, Yunnan, P.R.China, 650031

向银保监会投诉
Complaint to CBIRC

12378 (工作日  workday 9:00-17:00 )

中国人民银行
Complaint to People's Bank of China

12363 (工作日  workday 9:00-17:00 )

消费者投诉举报
Consumer Complaints and Reports

专线电话 : 12315
Private Telephone 12315

向人民法院提起诉讼
File an Appeal to Wuhua District People's Court of Kunming City

向人民法院提起诉讼
File an Appeal to Wuhua District People's Court of Kunming City

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