"The Bank has continued to develop its employees every year."
The Bank has focused on the role of supervisors in developing employees through non-classroom training, e.g., supervisors' coaching, project assignments and on-the-job training (OJT) as well as starting to follow up results of non-classroom training. The Bank has also supported human resource development through the exchange of experiences among employees within the Bank (Experience based Training), where senior executives are involved in creating an atmosphere for continuous learning within the organization. The expertise executive shall act as an internal trainer to directly transfer knowledge to employees in an attempt to generate sustainability in human resource development. Furthermore, a coaching culture has been created, which focuses on developing professional coaching skills according to international standards in order that executives can use coaching skills to harness employees' potential and motivation in their work. To create a learning culture, the Bank also offers employees from its subsidiaries to participate in training along with the Bank' employees.
In 2021, to enhance its employee engagement, the Bank has appointed employee engagement agents from all Groups to use the results from the survey in enhancing the employee engagement concretely. Moreover, the Bank organized a project to raise awareness, love and pride in the Bank and create an admiration culture through various activities and media of the Bank, e.g., Love Krungthai with Blue Heart activity, Loving and Caring to Overcome Covid-19 campaign, Retirement Wishes for Retiring Employees activity, “Thank You for Not Giving Up” VDO series, Employee Engagement Handbook, etc.
Furthermore, the Bank has created a variety of communication channels to stimulate employee engagement, information exchange and feedback to connect good relations among the employees and between business units across the country.
In 2021, 98.96% of employees took part in the survey. The result of the whole Bank placed at 90.08%, in which scores between females and males in 2021 and for the past four years are not different and achieves the Bank’s goal.
The performance of the Operational Health and Safety was reported to the Environmental Management for Employees’ Welfare Committee for acknowledgement. The Committee consists of executives from all Groups. Their duty is to review the Bank’s occupational health, safety, and environment management process and plans, communicate the operations, and execute safety improvement plans in accordance with the President’s policy. The Head of the Human Resources and Corporate Governance Group acts as the chairman of the Committee. Key items in the report include:
1.report of the progress of operations relating to occupational health, safety and environment, including
1.1 operations undertaken according to the occupational health, safety and environment law
1.1.1 the training in occupational health, safety and environment and registration of occupational safety officers
1.1.2 the formulation of fire prevention and fighting plans for all premises nationwide
1.1.3 fire drill and fire evacuation training
1.2 communications and education about occupation health, safety and environment
2. report of the operations of KRUNGTHAI-Safety, Security, Health and Environment (KRUNGTHAI-SSHE) work group in 2020;
3. report of the results of the occupational health, safety and environment survey 1/2021
3.1 the results of employee survey on the Bank’s occupational health, safety and environment 1/2021
3.2 employees’ opinions and suggestion concerning the Bank’s occupational health, safety and environment
4. the operations concerning occupational health, safety and environment under the Covid-19 situation.
In addition, the Bank's workplaces are also subjected to measurements and analyses of working conditions in relation to heat, light, and noise; inspections and assessments of indoor air quality; and measurements of the concentration of hazardous chemicals in the air conducted by the Occupational Safety, Health and Environment Technology Center, Safety and Health at Work Promotion Association (Thailand) under Patronage.
| Program | Desciption |
| Flexible working hours : | Employees can choose 3 options for flexible working hours as follow : 7.45-16.45 , 8.00-17.00 , 8.30-17.30 |
| Working-from-home arrangement : | Due to the COVID-19 pandemic, the Bank has shifted all employees’ patterns of working arrangements to become flexi-working. Currently, more than 50% of Krung Thai Bank employees work from home, resulting in higher overall satisfaction score for work environment of the bank. |
| Paid parental leave for the primary caregiver in excess of the minimum legal requirements. | The bank follows minimum requirement of the law. Maternity leave of not more than 98 days and receive salary for not exceed 90 days |
| Paid family or care leave beyond parental leave : | The bank has a child benefit allowance of 300 baht/person per month. |
| Program | Desciption |
| Flexible working hours : | Employees can choose 3 options for flexible working hours as follow : 7.45-16.45 , 8.00-17.00 , 8.30-17.30 |
| Working-from-home arrangement : | Due to the COVID-19 pandemic, the Bank has shifted all employees’ patterns of working arrangements to become flexi-working. Currently, more than 50% of Krung Thai Bank employees work from home, resulting in higher overall satisfaction score for work environment of the bank. |
| Paid parental leave for the primary caregiver in excess of the minimum legal requirements. | The bank follows minimum requirement of the law. Maternity leave of not more than 98 days and receive salary for not exceed 90 days |
| Paid family or care leave beyond parental leave : | The bank has a child benefit allowance of 300 baht/person per month. |
