รายงานความยั่งยืน

"Provides knowledge relating to environment to all levels of employees"

       The Bank has determination to continually conserve natural resources and environment under the established Social and Environmental Responsibility Policy with objectives to prevent and control environmental impacts. In addition, the Bank also provides knowledge relating to environment to all levels of employees so that they can generate guideline in developing environmental products and services. Furthermore, the Bank endeavors to conduct environmental operations more efficiently, as a result; the Committee of Energy and Technology Conservation with the intention to support, control and monitor energy conservation operation, together with implementing new methods, technology or innovation in the process. The Committee has effectively and appropriately managed energy and technology usage in various aspects so as to generate utmost benefits for the Bank’s business operation. The main objectives are:
       The Bank carried out projects concerning various aspects of the environment. In 2020, the Bank’s energy conservation projects such as changing LED light bulbs and air conditioners, replacing sanitary wares
Changing to LED light bulbs
Changing to LED light bulbs
The Bank changed to LED light bulbs (LED T5) in 580 bank branches
ปลี่ยนเครื่องปรับอากาศเป็น Inverter
Changing air conditioners to an inverter system
in 122 bank branches to effectively use energy
ประหยัดน้ำ
Sanitary wares were replaced by water-saving alternatives.
for example, using touchless faucets to prevent unnecessary loss of water, using faucet spray heads in some areas to reduce water wasting and adjusting the water pressure of rinse spray hoses to a moderate level. These changes had been done during branch renovation
Materials Management
       The Bank implemented a policy to reduce paper consumption through the Internal Digitization-Paperless Branch. It was one of the strategic projects in the Bank's strategic plan approved by the Board of Directors in October 2017. The Bank strived to digitize branches’ work process and aimed to reduce the amount of paper consumption between 2018-2022.

ธนาคารได้ออกแบบเทคโนโลยี Paperless Organization
ธนาคารได้ออกแบบเทคโนโลยี Paperless Organization
The Bank had continuously developed online innovative services to advance towards digital banking with an aim to provide services efficiently.
Therefore, it adopted technology in the development of its work process as follows. Krungthai NEXT supports the use of financial products without a passbook, which reduces paper usage and the problem of keeping transaction slips every day. It also increases the efficiency of service and the convenience and speed of data storage. In 2020, Krungthai NEXT had more than 9 million users and 1,503 million transactions, which reduced paper usage by up to 3,216,420 kilograms. Since the launch of the application, there has been more than 6 billion transactions. In 2020, the total number of transactions made by Authentication by ID Card (Dip Chip) method was 16 million, equivalent to a 34,240-kg reduction of paper usage.
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Operational & Eco Efficiency
Operational & Eco Efficiency  
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