"Provides knowledge relating to environment to all levels of employees"
The Bank has determination to continually conserve natural resources and environment under the established Social and Environmental Responsibility Policy with objectives to prevent and control environmental impacts. In addition, the Bank also provides knowledge relating to environment to all levels of employees so that they can generate guideline in developing environmental products and services. Furthermore, the Bank endeavors to conduct environmental operations more efficiently, as a result; the Committee of Energy and Technology Conservation with the intention to support, control and monitor energy conservation operation, together with implementing new methods, technology or innovation in the process. The Committee has effectively and appropriately managed energy and technology usage in various aspects so as to generate utmost benefits for the Bank’s business operation. The main objectives are:
The Bank carried out projects concerning various aspects of the environment. In 2020, the Bank’s energy conservation projects such as changing LED light bulbs and air conditioners, replacing sanitary wares
The Bank implemented a policy to reduce paper consumption through the Internal Digitization-Paperless Branch. It was one of the strategic projects in the Bank's strategic plan approved by the Board of Directors in October 2017. The Bank strived to digitize branches’ work process and aimed to reduce the amount of paper consumption between 2018-2022.
Therefore, it adopted technology in the development of its work process as follows. Krungthai NEXT supports the use of financial products without a passbook, which reduces paper usage and the problem of keeping transaction slips every day. It also increases the efficiency of service and the convenience and speed of data storage. In 2020, Krungthai NEXT had more than 9 million users and 1,503 million transactions, which reduced paper usage by up to 3,216,420 kilograms. Since the launch of the application, there has been more than 6 billion transactions. In 2020, the total number of transactions made by Authentication by ID Card (Dip Chip) method was 16 million, equivalent to a 34,240-kg reduction of paper usage.
Operational & Eco Efficiency
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