รายงานความยั่งยืน

Transition to low carbon business. Lead towards NET ZERO.

Upgrade business operations, shift to low-carbon business practices, and progress towards net zero greenhouse gas emissions by promoting the use of clean energy and efficient resource utilization. This includes supporting products and services that foster balance, are environmentally friendly, and can advance the country towards NET ZERO.
 
Driving to Low-carbon society in our operational process

Environmental issues and the degradation of natural resources are global crises that affect every country. In particular, climate change is a major concern as it leads to natural disasters and directly impacts people’s quality of life and the economy. The consumption of resources and generation of waste are significant contributors to greenhouse gas emissions, which in turn contribute to climate change.

Krungthai Bank facilitates the transition to a low-carbon society by effectively managing environmental risks and impacts. The Bank has implemented environmental management guidelines that prioritize the efficient use of natural resources while reducing emissions that negatively impact the environment during business operations. This approach aims to balance responsible business practices with the pursuit of sustainable growth.

Efficiently utilizing natural resources enables The Bank to minimize operational costs, mitigate its environmental footprint, and foster stronger relationships with stakeholders. Additionally, this practice enhances The Bank’s positive reputation and ensures sustainable operations

 

Operational Eco-Efficiency

Maximizing the efficiency of natural resource use is critical for reducing environmental impacts. Operational processes are streamlined to reduce pollution, greenhouse gas emissions, energy consumption, and resource use. Recognizing the value of resource management, The Bank emphasizes the efficient use of natural resources to maximize benefits while also cultivating a culture of responsible resource utilization. Employees are encouraged to be aware and participate in projects and initiatives aimed at managing and preventing potential environmental impacts. The Bank has implemented specific guidelines and principles concerning resource management practices, as follows:




Energy Management

Energy is an essential aspect of The Bank’s operations. The Bank has focused on process improvement and energy management by developing energy management guidelines to improve efficiency, track performance, and pursue continuous improvement.

In 2023, The Bank continually implemented energy-saving initiatives. These included projects aimed at reducing energy consumption in The Bank’s operations and raising awareness about energy management practices. The details are provided below.

The details of each project

Performance

“LED Light Bulbs Replacement” Project

  • Fluorescent light bulbs in Nana Nua Building and Sukhumvit Building were replaced with 18,382 LED bulbs to help save electricity usage in the office and promote efficient energy use
  • Electricity usage reduction of 786,434.84 kWh per year.
  • decrease in GHG emissions 393.14 (tonne CO2e) per year.

Equivalent to planting 22,857 trees

“Air Conditioner Replacement” Project

  • The Bank plans to replace air conditioners by choosing energy-saving technology, including the use of environmentally friendly refrigerants. By 2025  will replacing 2,454 units covering all branches throughout Thailand
  • Electricity usage reduction of 3,724,231.59 kWh
  • decrease in GHG emissions 5,890.67 (tonne CO2e) per year.

Equivalent to planting 342,481 trees

Transforming Workplace Areas into Open Spaces and Co-Working Spaces

  • The Bank has transformed workspaces in its headquarters and several large buildings into Open Spaces and Co-Working Spaces to reduce energy consumption, alleviate office congestion, promote work flexibility, and provide more space to facilitate employees.

Having open spaces and co-working spaces that can accommodate a total of  1,143 employees


Water Management

The bank to prioritize water management efficiency, has taken actions to improve the efficiency of water usage in its office buildings and branches’ surrounding areas. These include inspecting post-treatment water quality before it is released into water sources to ensure compliance with local regulations and governmental standards, tracking water consumption, and reporting the results to the responsible department in order to initiate plans to reduce water consumption within the organization.

In 2023, The Bank established guidelines for reducing water consumption and implemented a number of initiatives to improve water use efficiency and wastewater management in its buildings and offices. In addition, The Bank used AQUEDUCT version 4.0, an analysis tool developed by the World Resources Institute (WR) The guidelines for water use efficiency are as follow:
  • Run the faucet only when needed and promptly turning it off when not in use.
  • Regularly inspect the water supply system for any leaks.
  • Provide communication materials to promote efficient water use among employees, such as via email and signages in restrooms and kitchens.

Details

Performance

At Krungthai Training Center, advanced wastewater treatment technology and a water recycling system were utilized to improve the quality of treated wastewater, allowing for its reuse recycled water to replace natural water for activities such as watering trees and lawns.

Amount of recycled water

19,274 m3



Waste Management

The Bank conducted waste management following the Zero Waste to Landfill approach, aiming to manage waste generated from the Bank's activities as efficiently as possible in line with the principles of the circular economy and the Bank's sustainability framework to increase efficiency and reduce its environmental impact.

In 2023, the Bank increased its waste management efforts by participating in the Low Emission Support Scheme (LESS) arranged by the Greenhouse Gas Management Organization, which aims to improve operations by raising awareness about GHG emissions.

The Bank has prioritized establishing a strong foundation for waste management, starting with waste segregation. A comprehensive system for collecting and tracking data for each type of waste was implemented. Additionally, the Bank has collaborated with third-party companies to manage recycled waste and organizes training sessions to enhance employee knowledge and understanding. Various public relations campaigns were also launched to raise awareness among employees about waste management issues and their impact.

These efforts aim to encourage changes in employee behavior throughout the process, resulting in more efficient waste management within the organization, as well as sustainable material circulation and reuse. The Bank has actively promoted waste management initiatives to increase engagement both internally and externally. Regular performance tracking has been implemented, leading to the Bank receiving several awards for excellence in waste management, including:  
  • Global Corporate Sustainability Awards (GCSA): Best Practice Award for the Project received in Taiwan.
  • ESG Business Awards 2023: Waste Management Award received in Singapore.
  • Sustainability Initiative of the Year: Business Intelligence Group received in the United States.

Project

Details

Waste Management Project

The Bank has implemented a waste management project leveraging innovation and digital technology based on the concept of "Care for the World, Separate Waste for the World". The project has prioritized fostering an organizational culture geared towards waste reduction across the entire process, aiming to achieve zero waste to landfills. This is accomplished by establishing a knowledge foundation for employees to comprehend and implement. The actions included:

  • Installing separate trash cans in the main office building to separate waste into four categories: general waste, recyclable waste, food scraps, and e-waste.
  • Conducting training sessions to pass on knowledge and provide media and video clips to enhance understanding and emphasize proper implementation for executives, employees, and housekeepers.
  • Collecting waste amount data to establish a database system accessible through the GEPP application.
  • Implementing proper waste management processes, such as transferring food scraps to Bangkok departments participating in the "No Mixing Wastes" project for composting or transforming them into soil through the Innowaste machine. Recycling waste was sent to GEPP Sa-ard Company for recycling, while electronic waste was sent to AIS for disposal via the E-Waste+ platform.


In addition to operations at the main office building, the Bank has installed a recycling waste collection system and proper waste management for all of its branches throughout the country.

  • In 2023, the Bank successfully separated types of recycled waste within its premises, amounting to 44,859.24 kg.,
  • Contributing to reducing GHG emissions by 202,931.81 kgCO2e.

This can be considered a step towards mitigating the greenhouse effect and combating global warming.

4R for Earth Project - Waste Management of the Retail Banking Sale & Distribution Group within the “Care for the World” Project

The Bank has initiated a waste separation project within its offices under the concept 4R for Earth (Rethink, Reduce, Reuse, Recycle). Departments within the Southern Region Network Group, Retail Banking Sale & Distribution Group, have been carrying out waste separation at the district office and branch levels since July 2022. The project has been gradually expanded to all branches within the Retail Banking Sale & Distribution Group in August 2023. The activities included:

  • Providing education and awareness activities regarding waste separation to employees within the organization.
  • Conducting a Kick-Off event to encourage departments to implement waste separation and submit reports on the amount of recycled waste (paper and plastic bottles) separated into the database system.
  • Implementing initiatives to reduce the use of A4 paper within departments, ensuring document shredding complies with PDPA regulations.


Results of the operation of the Southern Region Network Group (July 2022 – July 2023):

  • Recycled paper: 6,655 kg.
  • Recycled plastic bottles: 1,814 kg.
  • Reduced greenhouse gas emissions: 38,041 kgCO2e


Results of the operation in all branches within Retail Banking Sale & Distribution Group (August 2023 – December 2023):

  • Recycled paper: 13,136 kg.
  • Recycled clear plastic bottles: 4,466 kg.
  • Reduced greenhouse gas emissions: 79,134 kgCO2e

Krungthai Loves Environment Project

Under the campaign "Krungthai RELIFE: Change, Restore, Revive Life", we have encouraged our employees to change their behavior and recognize the value of the environment. Our goal is to restore nature to its best and revive the world's green areas. The details are as follows:


Installing the Relife Machine, a plastic bottle return device.

The Bank has installed two plastic bottle return machines, known as Relife Machines, at its headquarters and a branch at the Ministry of Finance. This technology aims to increase employee, customer, and public participation in waste separation efforts while also adding value to used plastic bottles. The plastic bottles collected are transformed into fibres that are used to make monk robes and clothing.

  • As a result of its operations in 2023, the Bank collected 95,520 recycled plastic bottles,
  • Reducing GHG emissions by 1,283.75 kgCO2e.


Installing the Inno Waste Machine, which converts food scraps into soil.

The Bank has processed food scraps from the Nana Nua Building's cafeteria, reducing the amount of waste sent to landfills. Food scraps emit methane gas, a potent greenhouse gas that contributes to heat energy accumulation in the atmosphere, exacerbating global warming. The biotechnology transforms food scraps into soil, which is then distributed to employees, schools, and the community for tree planting and ecosystem restoration.

  • In 2023, the project eliminated 2,640 kg. of food waste by turning 792 kg. of food waste into soil,
  • Resulting in a reduction of greenhouse gas emissions by 6,679.20 kgCO2e

Installing Shredboxes to dispose of documents in an environmentally friendly manner.

The Bank acknowledges the importance of reducing paper usage and has therefore adopted technology as a primary means in its operations. It advocates for employees to print documents only when necessary, reuse paper on both sides, and manage used paper through a recycling process based on data security. This involves installing Shredbox units to destroy paper and outsourcing to a company to collect and transport paper for environmentally friendly disposal. The shredded paper is then processed into recycled paper. Shredboxes were installed in five of the Bank's main office buildings: Nana Nua Building, Sukhumvit Building, Pathumwan Building, Sri Ayutthaya Road Building, and Wong Sawang Building. Paper used in buildings can be discarded in a locked Shredbox to prevent data leaks before being recycled.

  • In 2023, 18,280 tons of documents were destroyed using environmentally friendly methods,
  • Resulting in a reduction in greenhouse gas emissions of 4,751.70 kgCO2e.

Reducing Paper Use from Online Transactions

The Bank has incorporated Robotic Process Automation (RPA) or Artificial Intelligence (AI) systems to enhance efficiency and reduce resource usage. Providing loans through the Krungthai NEXT mobile application in 2023 resulted in a reduction of approximately 32.76 million sheets of paper.




Greenhouse Gas Management

To support the country’s goals on greenhouse gas emissions, The Bank has set a target to reduce greenhouse gas emissions (Scope 1 and 2) by at least 30% by 2030, compared to the base year of 2022. The Bank is currently identifying medium- and long-term targets for all activities related to greenhouse gas offsetting, absorption, and storage. Furthermore, it works to promote sustainable finance by managing greenhouse gas emissions from investment and lending activities, as well as developing action plans to reduce greenhouse gas emissions in accordance with international.

In 2023, The Bank adopted the Task Force on Climate-Related Financial Disclosures (TCFD) for the first time to disclose its climate-related management in operations, covering all 4 areas recommended by the TCFD are Governance, Strategy, Risk Management, Metrics and Targets. The Bank has implemented process improvement and energy consumption management practices to reduce greenhouse gas emissions both directly and indirectly. The details of each project are as follows:

The details of each project

Performance

Krungthai EV & EV Charging Station

  • In 2023, The Bank added 5 electric vehicles and more charging stations.
  • fuel consumption was reduced 4,215.66 litr
  • decrease in GHG emissions 4.94 (tonne CO2e) per year.

Equivalent to planting 288 trees

Car Free Day

  • Motivate employees to minimize their use of personal vehicles. Employees were encouraged to use public transportation or carpool with colleagues who travel the same route. Covering a total distance of 956 km.
  • decrease in GHG emissions 1.67 (tonne CO2e) per year.

Equivalent to planting 98 trees

Installation of Solar Powered Field Light

  • The Bank has installed Solar Powered Field Lights to illuminate the walkways at its document storage warehouses located in Rat Burana, Ban Bueng, and Lat Bua Khao
  • decrease in GHG emissions 2.91 (tonne CO2e) per year.

Equivalent to planting 170 trees

  • The Bank has plan installed solar rooftop panels as a source of clean energy, starting with the installation at the Nana Nua Building
  • decrease in GHG emissions 128 (tonne CO2e) per year.

Equivalent to planting 7,442 trees

  • The Bank has  installing solar power panels (Solar rooftop) on energy-intensive premises such as the Bang Bua Thong Data Center
  • decrease in GHG emissions 35.31 (tonne CO2e) per year.

Equivalent to planting 2,053 trees

Digital Bank & Virtual Bank

  • The Bank has evolved its working methods toward digital transformation, resulted from decreased customer travel to branches and as well as less paper consumption.
  • decrease in GHG emissions 314,530 (tonne CO2e) per year.

Equivalent to planting 18,286,628 trees


The Bank launched the Krungthai TranXit debit card, that enables cardholders to pay for fares across all modes of public transportation, including buses, trains, and ships. This initiative encourages customers to travel less by personal vehicle, resulting in lower fuel consumption and greenhouse gas emissions. In addition, The Bank has equipped employees with knowledge and understanding of climate change
Performance environment

Performance environment covers operations from 2020 - 2023 of Krung Thai Bank Public Company Limited Only.


Remark

  • The amount of greenhouse gas emissions analyzed according to the GHG Protocol covers greenhouse gas emissions in scope 1, 2 and 3.
  • The amount of greenhouse gas emissions is calculated from the amount of activities (Activity Data) that cause the greenhouse gases multiplied by the Emission Factor, referring to the Thailand Greenhouse Gas Management Organization (Public Organization) and IPCC Sixth Assessment Report.
  • GHG emission intensity is the ratio of greenhouse gas emissions (Scope1 and Scope2) to full-time equivalent (FTE), by using 2022 as the base year.
  • The Report is in accordance with GRI Standards 2021
  • Our assurance operation is based on information regarding KTB's operations and activities in Thailand only.

Download
SPO REPORT
SPO REPORT  
(0.61 MB) PDF
Green Financing Framework Book
Green Financing Framework Book  
(7.10 MB) PDF
Assurance Statement
Assurance Statement  
(0.12 MB) PDF
Climate-Related Financial Disclosure (TCFD)
Climate-Related Financial Disclosure (TCFD)  
(1.96 MB) PDF
Operational & Eco Efficiency
Operational & Eco Efficiency  
(0.30 MB) PDF