FAQ
Krungthai Travel Visa Platinum Card
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What is Krungthai Travel Visa Platinum Card?
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Krungthai Travel Visa Platinum Card can be used to
- Exchange foreign currencies with most competitive rates.
- Supported exchange rate 19 currencies include AUD, CAD, CHF, DKK, EUR, GBP, HKD, INR, JPY, KRW, MYR, NOK, NZD, RUB, SEK, SGD, TWD, USD and THB
- Withdraw cash from worldwide ATMs under currencies provided.
- Payment at worldwide Visa’s merchant under currencies provide.
- Payment via online merchant under currencies provide.
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Who is Krungthai Travel Visa Platinum Card suitable for?
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Anyone who wants to travel or study abroad.
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More privilege of Krungthai Travel Visa Platinum Card.
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Offering a maximum insurance coverage limit of 6,000,000 Baht for traveling within Thailand and abroad when use Krungthai Travel Visa Platinum Card payment on public transport services.
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What are the services of Krungthai Travel Visa Platinum Card?
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Card Usage
- Withdraw cash at ATMs form currencies provided.
- Purchase products and services at any shop supported by Visa and under currencies provided
- Purchase online websites and under currencies provided
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Additional Services
- International Transfer service. (Available at Krungthai Bank Branches)
- QR Code payment when traveling aboard under currencies provided.
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Card Usage
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What are the benefits of Krungthai Travel Visa Platinum Card?
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- Able to exchange foreign currencies with most competitive rates.
- Able to withdraw and spending at worldwide Visa’s acceptance under currencies provided.
- Reduce risk from carrying cash on the trip.
- Able to control expense as the transaction cannot be completed if case on insufficient. However, customers can exchange / Top Up 24/7.
- Able to On/Off card by yourself via Krungthai NEXT application 24/7.
- Spend comfortably There is no charge for 2.5% exchange rate risk.
- Support transfer service and QR Code payment when traveling abroad under currencies provided.
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How can we apply Krungthai Travel Visa Platinum Card?
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For new customers (not having Krungthai Savings or Current account)
- Open a savings or current account.
- Apply for Krungthai Travel Visa Platinum Card.
- Register Krungthai NEXT application and activate it.
For existing customers (having Krungthai Savings or Current already)
- Apply for Krungthai Travel Visa Platinum Card.
- Register Krungthai NEXT application and activate it.
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What are applicants' qualification and required documents to apply for Krungthai Travel Visa Platinum Card?
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What are applicants' qualification and required documents to apply for main card
- Thai citizen.
- At least 15 years of age.
- National ID card.
- Savings or current account.
- Register Krungthai NEXT application.
- Each person can apply only 1 main card.
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What are applicants' qualification and required documents to apply for Supplementary Card?
- Thai citizen.
- Supplementary cardholders must be at least 10 years of age.
- National ID card both of Main and Supplementary cardholder.
- Each person can hold only 1 supplementary card and can apply for 3 additional supplementary cards for other.
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What are applicants' qualification and required documents to apply for main card
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Will I receive interest on money I exchanged and stored in the card?
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No
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How to check exchange rate?
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The exchange rate can be checked through the Krungthai Bank’s website and application Krungthai NEXT.
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How to use Krungthai Travel Visa Platinum Card in Thailand?
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Apply the service account linkage to activate THB currency, supporting card usage in Thailand.
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Can I withdraw money from foreign ATMs?
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Yes, only currencies provided.
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How can I withdraw money from foreign ATMs?
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Choose withdrawal cash from current/checking account under currencies provided.
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How to withdraw money with ATM PIN at foreign ATMs?
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Acceptable both 4-digit PIN and 6-digit PIN to withdraw at foreign ATMs (To complete transaction with 4-digit PIN by press first 4-digit)
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What kind of PIN to be input at merchant?
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Input the PIN same as withdraw money at ATMs
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Where can I use the card to purchase?
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Any shop supported by Visa under currencies provided
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Can I use the card to purchase online?
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Yes, only currencies provided.
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How to pay through eBay?
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Select “Pay with Card", then select “More exchange rate options”, and select “Convert with card issuing bank”
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How to apply for Verified by Visa?
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Able to apply via Krungthai NEXT, Krungthai ATMs or Krungthai Call Center 02-111-1117 or International Toll Free +800-1111-1117 or Krungthai ATM
How to use International Toll-Free Example: Calling from USA: press 011 800 1111 1117 Click here to see how to access and country list
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How to check outstanding balance on the card?
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via Krungthai NEXT application
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How to exchange foreign currencies back to Thai Baht?
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via Krungthai NEXT application.
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How to check transaction history?
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via Krungthai NEXT application.
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How to do when the card is expired?
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- Request Card Replacement at Krungthai Branches
- Able to Exchange foreign currencies to Thai Baht 24/7 via Krungthai NEXT.
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How to terminate the card?
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- Exchange the remaining foreign currency to Thai Baht via Krungthai NEXT.
- Contact a branch to terminate the card.
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For any problems or enquiries
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Please contact Krungthai Contact Center 02-111-1117 or International Toll Free +800-1111-1117
How to use International Toll-Free Example: Calling from USA: press 011 800 1111 1117 Click here to see how to access and country list
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